Privacy policy
- Welcome to Wah Swaad – A Taste of Tradition (“we,” “us,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.wahswaad.com (the “Site”) and use our services. Please read this policy carefully to understand our practices regarding your personal data.
- We may collect and process the following types of information:
- a. Personal Information
- Identity Data:
- Name, username, password, date of birth, gender.
- Contact Data:
- Email address, mailing address, phone number.
- Financial Data:
- Payment information, billing address, credit/debit card details.
- Transaction Data:
- Details of products or services purchased, order history.
- Technical Data:
- IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform.
- Usage Data:
- Information about how you use our Site, products, and services.
- b. Non-Personal Information
- Analytics Data:
- Usage patterns, traffic data, and other similar information.
- Cookies and Tracking Technologies:
- Information collected through cookies, web beacons, and similar technologies.
- Direct Interactions:
- Information you provide directly through forms, account registrations, purchases, customer support interactions, and surveys.
- Automated Technologies:
- Information collected automatically through cookies, log files, and other tracking technologies.
- Third Parties:
- Information from third-party services such as social media platforms, payment processors, and analytics providers.
- We do not sell your personal information. However, we may share your information with third parties in the following circumstances:
- Providing and Managing Services:
- To process orders, manage accounts, deliver products, and provide customer support.
- Personalization:
- To customize your experience, recommend products, and tailor content to your preferences.
- Communication:
- To send order confirmations, updates, marketing communications, newsletters, and respond to inquiries.
- Improvement of Services:
- To analyze usage patterns, improve our Site, products, and services.
- Security:
- To protect against fraud, unauthorized access, and other security threats.
- Legal Compliance:
- To comply with legal obligations and protect our rights.
- We may share your information in the following circumstances:
- Service Providers:
- With third-party vendors who perform services on our behalf, such as payment processing, shipping, data analysis, email delivery, and marketing assistance.
- Business Transfers:
- In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owner.
- Legal Requirements:
- When required by law, regulation, or legal process, or to protect our rights, property, or safety, or that of our users or others.
- With Your Consent:
- We may share your information with third parties when you have given us explicit consent to do so.
- We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, firewalls, and regular security assessments. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
- We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Criteria for determining retention periods include the nature of the data, the purpose for which it was collected, and applicable legal requirements.
- Depending on your jurisdiction, you may have the following rights regarding your personal information:
- Access:
- The right to request access to your personal data.
- Rectification:
- The right to request correction of inaccurate or incomplete data.
- Deletion:
- The right to request deletion of your personal data under certain circumstances.
- Restriction of Processing:
- The right to request the restriction of processing your data.
- Data Portability:
- The right to receive your data in a structured, commonly used, and machine-readable format and transfer it to another controller.
- Objection:
- The right to object to the processing of your data for certain purposes, such as direct marketing.
- Withdraw Consent:
- The right to withdraw consent at any time where we are relying on consent to process your data.
- To exercise these rights, please contact us using the contact details provided in Section 14.
- We use cookies and similar tracking technologies to enhance your experience on our Site, analyze usage patterns, and improve our services. Cookies are small text files stored on your device. You can control the use of cookies through your browser settings, including blocking or deleting them. However, disabling cookies may affect the functionality of the Site.
- Essential Cookies:
- Necessary for the basic functioning of the Site.
- Performance Cookies:
- Collect information about how you use the Site to improve performance.
- Functionality Cookies:
- Remember your preferences and enhance your experience.
- Advertising Cookies:
- Used to deliver relevant advertisements and measure advertising effectiveness.
- Our Site may contain links to third-party websites and services that are not operated by us. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.
- Our services are not intended for children under the age of 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children. If we become aware that we have inadvertently received personal information from a child, we will take steps to delete such information promptly.
- Your information may be transferred to and processed in countries outside your residence, including countries that may have different data protection laws. We ensure that such transfers comply with applicable data protection regulations, such as implementing appropriate safeguards like Standard Contractual Clauses.
- We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. Your continued use of the Site after any changes constitutes your acceptance of the updated Privacy Policy.
- If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: info@wahswaad.com
- If required by applicable law, we have appointed a Data Protection Officer (DPO) to oversee our data protection strategy and implementation. You can contact our DPO using the contact details provided above.
- By using our Site and services, you consent to the collection, use, and sharing of your information as described in this Privacy Policy. If you do not agree with our policies and practices, please do not use our Site.